Last-mile delivery
that outperforms
your van fleet.
Tandem puts your parcels on purpose-built e-cargo bikes that beat city traffic, slash cost-per-stop, and integrate directly with your existing dispatch stack.
Our fleet.
Your deliveries.
Why cargo bikes
beat vans in cities.
Every city delivery challenge that makes vans expensive and slow is exactly where cargo bikes win.
Cargo bikes park at the door, every time. No circling blocks, no double-parking fines, no wasted minutes per stop.
Bypass gridlock entirely. Cycle lanes and bus gates are open to cargo bikes, cutting city-centre delivery times significantly.
No fuel, no road tax, no parking charges, no congestion fees. One flat monthly number versus the unpredictable cost of a van.
Zero emissions per delivery. Automatic CO2 certificates included. Your sustainability team will have the numbers they need, ready to report.
Average van speed in Irish city centres is 14km/h. Cargo bikes run at 25km/h and complete 3 times the stops per hour in dense urban areas.
Live in 4 steps.
We take the risk.
From first call to first delivery in as little as 2 weeks. Tandem owns the integration risk - not you.
A 30-minute conversation with your ops lead. We map your zones, volumes, and current TMS stack. No NDAs required to start.
Sandbox credentials issued same day. Your dev team integrates and tests without touching production - full API parity with live environment.
Run a defined zone for 30 days with real deliveries and real data. We share a full performance report at day 30. Zero lock-in.
Expand zone-by-zone with a dedicated fleet manager, SLA contracts, account lead, and 24/7 ops support. Add or remove bikes with 5 days notice.
Serious cargo.
Zero emissions.
Not a commuter bike with a basket - a purpose-engineered cargo platform built to replace a van in high-density urban zones.
Carry full grocery orders, multi-parcel consignments, and bulky items. Certified to 100kg gross vehicle load including rider.
80km under full load. Swappable battery architecture means zero downtime - swap in under 90 seconds at any depot or hub point.
Legally compliant 25km/h assist. Bypasses all city traffic restrictions, accesses bus lanes, parks anywhere. Average inner-city van speed: 14km/h.
Compact footprint, no parking hunt, cycle lane access. Tandem riders complete 3× the stops per hour of a comparable van in dense urban zones.
Numbers your
ops team can stake SLAs on.
We publish our reliability data monthly. No black boxes, no spin - just the numbers.
Measured across all completed jobs over the last 90 days. Defined as delivery within the agreed time window.
Verified reviews from business clients across Waterford City covering pharmacy, retail, food, and professional services routes.
We contractually guarantee 98.5% on-time delivery on pilot zones. Miss the SLA and you receive a proportional credit. Automatic - no paperwork.
Smart time-window selection and real-time customer SMS reduces missed deliveries. Industry average sits at 72%.
Compared to €2.80–4.50 for a diesel van. One flat monthly number - no fuel, no parking fines, no vehicle depreciation.
We service a population of 60,000 - all within Waterford City limits - with full city-centre and suburban coverage.
Plug into your
existing stack.
Tandem speaks your dispatch language. REST API, webhooks, and native TMS connectors mean zero rework on your side.
Push jobs directly from your WMS or TMS. Tandem accepts manifests via POST, auto-assigns the nearest available rider, and returns a job ID and ETA in under 90 seconds.
Sub-30-second position updates via WebSocket or polling endpoint. Feed directly into your customer tracking portal or ops dashboard.
Timestamped photo + signature capture pushed to your endpoint on completion. Dispute-ready, GDPR-compliant, stored for 12 months.
Full event stream: accepted, en-route, arrived, delivered, exception. Query historical logs by date range, zone, or rider. Export to CSV or stream to your data warehouse.
Subscribe to any job event. Fire to Slack, your ops team's email, or your own endpoint. Built-in retry logic with exponential backoff.
Send a batch manifest and Tandem's routing engine sequences stops for maximum efficiency. Override manually at any point - full control remains yours.
Why Tandem
wins the last mile.
A straight comparison against the alternatives your ops team is already evaluating.
| Capability | Tandem eBike | Diesel Van | Moped | On-Foot Courier |
|---|---|---|---|---|
| Payload capacity | ✓ 100kg | ✓ 500–900kg | ~ 30–50kg | ✕ ~20kg |
| Urban speed (avg) | ✓ 25km/h | ✕ 14km/h | ✓ 25–50km/h | ✕ 5km/h |
| Bus lane / cycle lane access | ✓ Full access | ✕ Blocked | ~ Limited | ✓ Full access |
| Parking restrictions | ✓ Park anywhere | ✕ Fines / restrictions | ~ Mostly ok | ✓ Anywhere |
| Zero emissions | ✓ 100% electric | ✕ CO₂ emitting | ✕ CO₂ emitting | ✓ Zero |
| Energy cost per shift | ✓ ~€0.30 | ✕ €15–30 | ✕ €5–10 | ✓ None |
| Real-time API & tracking | ✓ Native REST + WS | ~ Via telematics add-on | ~ App-dependent | ✕ Manual |
| Locked parcel compartments | ✓ Secure cargo box | ✓ Roll cage | ✕ Open box | ✕ Bag only |
| LEZ / ZEV zone compliant | ✓ All zones | ✕ Fines incoming | ✕ Zone dependent | ✓ All zones |
| Cost per stop (est.) | ✓ €1.10–1.60 | ✕ €2.80–4.50 | ~ €1.80–2.50 | ~ €1.50–2.00 |
Every objection
answered.
We've heard every reason not to switch. Here's how we've removed each one.
Our engineering team builds and maintains your TMS integration at no charge during the pilot. You get a working integration - we take the dev risk. If you walk away, you keep the connector.
We contractually guarantee 98.5% on-time delivery on pilot zones. Miss the SLA and you receive a proportional credit on the following month's invoice - automatic, no paperwork.
Pilot runs on a 30-day rolling agreement. No 12-month minimum. No fleet purchase. We absorb the capital cost - you pay per stop or per bike per day. Walk away with 30 days notice, anytime.
Add or reduce bikes with 5 days notice. Seasonal peaks, campaign surges, slow weeks - we flex with you. No penalty for downscaling. No minimum fleet size during pilot.
Every Tandem rider is background-checked, insured, and trained to your brand standards. Paid a living wage with benefits. Parcel handling and customer interaction training included.
Dublin, Cork, and Waterford LEZ expansions are confirmed for 2026–2027. Tandem is ZEV-compliant across every EU jurisdiction. Partners who move now avoid the compliance scramble - and the fines.
What our
partners say.
Communication was top-notch. Cost per stop dropped significantly on our city-centre zone. Vans stay for outer suburban - Tandem handles everything inside the city. It's now a no-brainer split.
Super service. So friendly, punctual and reliable. Competitors were pitching telematics bolt-ons needing 6 months of IT sign-off. Tandem's REST API needed none of that.
Your ESG report
just got better.
Tandem generates CO₂ certificates per delivery - automatically compiled into monthly ESG reports in the format your sustainability team needs. Share with investors, auditors, or regulators straight out of the box.
We also give back 1% of all revenue to local charities and active travel initiatives. Every Tandem delivery is a vote for better streets.
the numbers?
Talk to our enterprise team. We'll model your specific zones, volumes, and current cost-per-stop against a Tandem deployment - no obligation, no pitch deck.